The NRCan Library - Ottawa (Earth Sciences) is designed to provide the earth science community with a single contact for their information needs by integrating the delivery of traditional library-based services with the development and marketing of new, technology-driven information products and services.

The Reference Team specializes in answering questions ranging from referrals, fact finding and information gathering to designing complex online searches.

If you need assistance, please complete the Information Request Form or call the Reference Desk: (613) 996-3919.

Consult our Schedule of Fees and Payment Options for photocopies, document delivery and interlibrary loans.

Please provide your comments and feedback through the Comments and Feedback form.

The NRCan Library - Ottawa (Earth Sciences) Reference Service is committed to filling every request for information within three working days (or two working days for urgent service) provided that the information is available. However, if a reply takes longer than the stated time, we will explain the delay and let you know when to expect a response. Requests are processed during business hours, 8:30 a.m. to 4:30 p.m. Eastern Time, Monday to Friday.

The NRCan Library - Ottawa (Earth Sciences) has a client usage policy in place. In the NRCan Library - Ottawa (Earth Sciences) Client Usage Policy [PDF, 48.2 kb, viewer], you will find information on the use of computer workstations, the new NRCan security policy, cellular phones, etc.